Terms of service

Terms of Service

Welcome to this website (hereinafter referred to as "we", "our store" or "this website"). These Terms of Service apply to your browsing, access and purchase of products in the lighting category store operated on our Shopify platform. Please read the following terms carefully before using this website. Once you use this website, you have agreed and accepted all the contents of these terms.

1. Account Registration and Use

1.1 If you need to purchase products, you may need to create a user account and provide accurate and complete registration information.

1.2 You are responsible for ensuring the security of your account information and for all operations performed through your account.

1.3 The store reserves the right to suspend an account or refuse service at any time, especially if it finds that the account information is false, the service is abused, or the terms are violated.

2. Product Information and Pricing

2.1 We are committed to ensuring the accuracy of the description, price, inventory and other information of lighting products. However, due to factors such as the system and supply chain, some information may be inaccurate.

2.2 We reserve the right to change product prices, pictures, descriptions and other related information at any time without notifying users.
2.3 The product price is subject to the final amount displayed on the checkout page, excluding possible shipping costs and taxes.

3. Order and Payment

3.1 Submitting an order indicates your intention to purchase the selected product, but the store reserves the right to accept or reject the order.

3.2 Once the order is confirmed and the payment is received, we will process and ship the order within a reasonable time.

3.3 We support a variety of payment methods. If a third-party service is involved in the payment process, you agree to be bound by its relevant terms.

4. Shipping and Return Policy

4.1 We usually ship within [3-5 working days] after the order is confirmed, depending on the product inventory and delivery area.

4.2 If the lighting product is damaged during transportation or does not match the description, please contact us within 7 days after receipt to apply for a return.

4.3 All returns and exchanges must keep the product intact and unused. The relevant shipping costs may be borne by you unless there is a quality problem with the product itself.

5. Intellectual Property

All content displayed on this store, including but not limited to text, pictures, logos, graphics, product design and layout, are the intellectual property rights owned by this store or its licensors. No one may copy, disseminate, reprint or use them for commercial purposes without permission.

6. Disclaimer and Limitation of Liability

6.1 All lighting products are provided on an "as is" basis without any express or implied warranty, including merchantability or fitness for a particular purpose.

6.2 To the extent permitted by law, we are not responsible for any losses caused by the use of this website, the purchase of products or reliance on the information on the website.

7. Applicable Law

These Terms of Service are governed by the relevant laws of \[your country/region] and any disputes shall be submitted to the court with jurisdiction over the location of this store.

8. Modification of Terms

We have the right to modify these Terms of Service at any time, and the changes will be posted on this page and take effect immediately. It is recommended that you check regularly to understand the latest content.

If you have any questions about our terms of service, please contact us via the following methods:
Email: support@wellmat.com
Tel: +86 130 0484 7992
Customer service hours: Monday to Friday, 9.00-18.00